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You can create own happiness on job with sense of purpose

Nothing would make me more grateful than to meet a truly caring employee from our cable company who would help us solve the problems we’ve had for months.

I’d gladly buy the person lunch. If only someone would stop playing cover-their-butt games and find a solution.

The uncaring so far — customer-service representatives, supervisors, even a vice president — are more interested in passing on the problem to someone else.

By Andrea Kay, Gannett

Full Story: http://www.usatoday.com/money/jobcenter/workplace/kay/story/2012-04-14/give-job-sense-of-purpose/54263764/1

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