Workplace Coach: Retain top employees by being a better boss

IF YOU ARE a boss, you might be surprised to learn just how important your daily words and actions are to the attitude, motivation and morale of your employees. Think back to your first job and recall how one positive or critical word from your boss could make or break your day. People are hungry for feedback, particularly positive recognition and appreciation. Unfortunately, few receive enough (if any) of it.

By MAUREEN MORIARTY
SPECIAL TO THE P-I

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