Using Big Data to Enhance Customer Experience

Over the past two years Vodafone has been exploring the application of Big Data technology to deliver a positive customer experience win back customers. This presentation provides key learnings from the journey so far and examples of the approaches and insights that are driving how we understand and interact with our customers to provide a better service.

See more at: https://ieondemand.com/divisions/big-data/presentations/using-big-data-to-enhance-customer-experience#sthash.nZ23LYWw.dpuf

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Inteneo Systems – providing the right data at the right time to the right people so that they can make better decisions.
http://www.inteneosystems.com
406-531-8119