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Uber’s Lesson: Silicon Valley’s Start-Up Machine Needs Fixing
Travis Kalanick’s spectacular rise and fall at Uber contains many lessons for the technology industry. But one lesson should rise above the others: This was not just Mr. Kalanick’s failure — it was far bigger.
What happened at Uber is an indictment of everyone who enabled Mr. Kalanick’s worst tendencies and practices, which is just about everyone in a position of power at the ride-hailing company and its funders. In other words, this was systemic. Top to bottom, Uber was a failure of Silicon Valley’s start-up machine.
And if we want Silicon Valley to create better start-ups — which we should, for everyone’s sake — the Valley would be wise to now examine Uber’s entrails and find another way.
Farhad Manjoo
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