Good leaders foster good relationships

They inspire rather than dictate, and they reach out to employees for information and ideas

Managers often think they should be impassive and unemotional, and encourage their employees to be the same. But emotions drive performance, and bosses who don’t acknowledge their own and others’ temperaments can’t inspire the best work from their staffs — or even motivate themselves.

By Carol Hymowitz
The Wall Street Journal

Full Story: http://deseretnews.com/dn/view/0,1249,650207926,00.html