Helio, a premium U.S. mobile service provider, has selected RightNow(R) Telecom, RightNow Technologies' (NASDAQ: RNOW) on demand customer relationship management (CRM) solution for telecommunication companies, to help deliver exceptional customer experiences. Helio is supporting its mobile-savvy customer base by using RightNow on demand CRM, from relying on RightNow to gather and act on customers' opinions to giving Helio contact center agents a way to provide timely and relevant information to customers.
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