Almost five months ago Dell officials said the company's Twin Falls call center would be unaffected by its global restructuring because of the quality of service that it provided customers in the United States.
But in recent months the computer company has quietly been laying off employees at the call center.
By Joshua Palmer Times-News writer
Full Story: http://www.magicvalley.com/articles/2007/10/16/news/top_story/122708.txt