Facing up to uncertainty is a skill that's in short supply in a business world that rewards conviction. But it's becoming a core competency for companies planning a long and prosperous run.
So says management consultant Michael Raynor, a distinguished fellow with Deloitte Research in Boston, who argues in a new book that corporate strategy has been focused too heavily on managing operations while neglecting the managing of risk.
By ROBERT WEISMAN THE BOSTON GLOBE
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