Capital One to close Boise call center - Some 290 jobs will be lost in collection facility

October 6, 2005

Capital One Financial Services will close its Boise call center by February, eliminating about 290 jobs in the process.

Local experts speculated that the number of jobs lost eventually could approach 600, based on a multiplier formula that says a lost information services job typically results in another job lost in the service sector of the economy.

The move to close the Boise call center was based on the company's decision to exit the third-party collection business, officials with Falls Church, Va,-based Capital One said Wednesday.

Joe Estrella The Idaho Statesman

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