Workplace tips: Customer service skills every employee needs

If you work with clients on a regular basis, you always need to be on your game.

Being good at customer service means that when you’re grumpy, tired, or super-busy, you still project a friendly and professional tone at all times. Even if you’re not working directly in customer service, per se, that doesn’t mean that customer service skills do not apply to you — it can never hurt to brush up on your people skills, no matter what industry you work in.

Peter Jones, The Job Network

https://www.usatoday.com/story/money/careers/customer-service/2017/11/12/workplace-tips-customer-service-skills-every-employee-needs/107430188/