Tech’s Frightful Five: They’ve Got Us

A few weeks ago, I bought a new television. When the whole process was over, I realized something incredible: To navigate all of the niggling details surrounding this one commercial transaction — figuring out what to buy, which accessories I needed, how and where to install it, and whom to hire to do so — I had dealt with only a single ubiquitous corporation: Amazon.

Farhad Manjoo

Full Story: https://www.nytimes.com/2017/05/10/technology/techs-frightful-five-theyve-got-us.html?hpw&rref=technology&action=click&pgtype=Homepage&module=well-region&region=bottom-well&WT.nav=bottom-well