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On-Demand Webinar – Improve the customer experience with integrated direct mail
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How Vivint Smart Home Drives their Customer Experience with Multi-Channel Marketing + PFL + Service
Tiffany Compton, Customer Experience Marketing, Senior Manager for Vivint Smart Home
Yeva Roberts, Director, Salesforce Solutions & Strategic Alliances, PFL
Karalee Slayton, Principal Product Marketing Manager, Salesforce
Communicating with customers at the right time and via the right method is key to providing world class customer experience for Vivint Smart Home. Learn how Vivint accomplishes this by bringing marketing and service together with Salesforce, Marketing Cloud and PFL.
Join this webinar to see how Vivint Smart Home:
– Reduced marketing waste by strategically integrating direct mail into its digital efforts.
– Streamlined workflow and process overall.
– Provided a cohesive customer experience no matter the delivery channel.
Your registration information will be shared with our partner sponsor PFL.
You can also see a quick synopsis of how Vivint improved their customer experience with multi-channel marketing + PFL + SFMC in the case study: http://www.pfl.com/Vivint-Case-Study-Download.html?mkt_tok=eyJpIjoiTXpZM09HWXdNRGhoWVRreCIsInQiOiJwYW5DRnRrVzdjYTZiM1pmZ1ZMZERJVDFmdmVpSEE1R0JMU1ZHd3UzOW0wV0xOZWhDR25wMzB3OVdKbXlMXC9mNzJ5cmNmbktMNGgyMUYwTUhoSEwxK2VOeHZhRGhrdXVBZ3p3cVArQTllYWlyNEp0U2VzdGJDZ2hBWnpFejA1TXkifQ%3D%3D
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