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Table service, touch-screen order kiosks coming to all U.S. McDonald’s

November 18, 2016 /

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"Food ordering is one of the most enjoyable moments at restaurants, but at McDonald’s that can be one of the most stressful moments," CEO Steve Easterbrook said. The aim is to eliminate that frustration, while also bringing employees out from behind the counter to interact with customers. With the ability to customize, upgrade and add-on items themselves, customers also tend to spend more per visit, Easterbrook said.

Samantha Bomkamp Chicago Tribune

Full Story: http://www.chicagotribune.com/business/ct-mcdonalds-restaurant-future-1118-biz-20161117-story.html

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