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How One City Cut Its Red Tape for Entrepreneurs

South Bend, Indiana, has made itself friendlier to business.

In many towns like South Bend, business owners are trapped in bureaucratic purgatory–unanswered questions, inscrutable forms, and unconscionable wait times. A former McKinsey & Company consultant, Buttigieg had observed the effects of convoluted regulations on industry and wanted to see if city government could do better.

By Leigh Buchanan
Editor-at-large, Inc. magazine

Full Story: http://www.inc.com/magazine/201607/leigh-buchanan/city-regulations-red-tape.html

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