Engaging Citizens: A Review of Eight Approaches to Civic Engagement

Code for America has released an Engagement Standard that provides concepts for measuring the quality of new engagement platform technology–not a bad tool to have in the perpetual quest to increase the quality of engagement processes.

Shannon McHarg provides insight into a system for measuring civic engagement as created by Code for America. The volunteer problem solving organization has created an Engagement Standard comprised of five elements: Reach, Channels, Information, Productive Actions, and Feedback Loops.

Shannon McHarg

Full Story: http://uxpamagazine.org/engaging-citizens/?utm_campaign=shareaholic&utm_medium=twitter&utm_source=socialnetwork