A Student Loan System Stacked Against the Borrower

"It feels like I’m being set up to fail."

That’s how Patrick Wittwer, 31, described his experience trying to repay his roughly $50,000 in student loans. Between misdirected payments by one of the companies servicing his loan and the abusive collection tactics he encountered when he fell behind, Mr. Wittwer said the repayment process simply seemed stacked against him.

By GRETCHEN MORGENSON

Full Story: http://www.nytimes.com/2015/10/11/business/a-student-loan-system-stacked-against-the-borrower.html?hp&action=click&pgtype=Homepage&module=second-column-region&region=top-news&WT.nav=top-news&_r=0