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Kansas City, Mo., Integrates Public Feedback into Performance Management

May 14, 2015/

The city now uses survey data to help set priorities and provide the "citizen’s perspective" on a range of issues, and measure the impact of new processes.

by Laura Adler, Data-Smart City Solutions

Full Story: http://www.govtech.com/dc/articles/Kansas-City-Mo-Integrates-Public-Feedback-into-Performance-Management.html

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