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David Chang Says Big Data Can Save the Restaurant Industry
It’s about doing customer loyalty and using that data to reward our guests," he said. "It’s all about collecting data on what the customer wants. It’s so simple."
Restaurateur, publisher, and entrepreneur David Chang believes that data could be the salvation for what he views as a fundamentally flawed restaurant industry. In an onstage discussion at last week’s SXSW Interactive, Chang laid out the core principles that he credits with the success of his ever-expanding Momofuku brand, as well as his vision for the future.
David Kender
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Inteneo Systems – providing the right data at the right time to the right people so that they can make the right decisions.
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