Strategic Pizza Infrastructure Goes High-Tech at Pizza Hut

At 200 people, IT is one-third of the company’s corporate staff and they want to hire 50 or 60 more this year. Domino’s measures itself against Pizza Hut and other competitors, looking at website load time, number of steps to order and user-interface design. But Mr. Vasconi also studies innovators outside the pizza business, including Zappos.com and Uber. (He promises no surge pricing on pizza.)

By Kim S. Nash

Full Story: http://blogs.wsj.com/cio/2015/03/04/strategic-pizza-infrastructure-goes-high-tech/?mod=WSJ_hpp_sections_cio