Systems Thinking Increases Profitability – Red OXX manufacturing in Billings, Montana

I was visiting with Jim Markel, CEO of Red OXX manufacturing http://www.redoxx.com in Billings, Montana the other day as I was buying a product for a friend. He told me that his sales have increased significantly each year since 2010. All I could think of was WOW, what magic formula has he found? Well, he told me–and it is something that I have written about before.

Joe Michels, PhD, P.E., C.P.L.
Principal, Solomon Bruce Consulting LLC

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