The Art of Damage Control

Remember this summer when comments about gay marriage by Chick-fil-A’s president ignited a social media firestorm? Your company doesn’t have to be as big as Chick-fil-A to suffer a similar PR nightmare. A crime at your workplace, an irate customer or a personal scandal can all spark bad publicity, devastating your business.

Rieva Lesonsky

Full Story: http://www.openforum.com/articles/waking-up-from-a-pr-nightmare