Louisville, Ky., Uses Metrics to Cut Overtime and Boost Performance

The Louisville, Ky., Metro Government developed a new program to track government performance metrics and find solutions to improve them as a way to taxpayer dollars.

Louisville, Ky., Metro Government officials are using a new performance tracking initiative to cut the combined city/county government’s $23 million bill for unscheduled employee overtime.

By Sarah Rich

Full Story: http://www.govtech.com/pcio/Louisville-Ky-Uses-Metrics-to-Cut-Overtime-and-Boost-Performance.html