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Flatten Your Business, Raise Your Performance – Leaders: Tear Down The Walls

Conventional wisdom holds that when it comes to managing a company, we need our operations to be highly ordered, with a strong and well-defined structure.

But what if that’s wrong?

“I came in the day after I became CEO, and gathered the people. I told them tomorrow when you come to work, you do not work for me or for a boss. You work for your customer. I don’t pay you. They do. Every customer has its own factory now. You do what is needed for the customer.”

Matthew E. May

Full Story: http://www.openforum.com/articles/flatten-your-business-raise-your-performance

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Leaders: Tear Down The Walls

The trend is clear. To succeed in the 21st Century the role of management is to get out of the way of letting employees do great work. For managers to feel comfortable with “getting out of the way” the key is a high-level of trust in management and among employees, which opens the lock of a strong culture of innovation and collaboration.

by Jay Deragon

Full Story: http://www.relationship-economy.com/2012/06/leaders-tear-down-the-walls/

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