15 Principles to Help Leaders Meet Their Toughest Challenges

I became convinced that everybody needs a leader’s checklist by virtue of watching leaders in action who didn’t have it. They made — call it "an unforced error," or sometimes a couple of unforced errors. Simply having a piece of paper that says, "Don’t forget to honor the room," or "Don’t forget to talk about a company strategy," would help people avoid these kinds of mistakes. It really goes back to Atul Gawande’s great argument in The Checklist Manifesto. Most people in surgery and most pilots don’t make errors. But when they do make an error, it has significant implications. A checklist helps prevent such a mistake.

Knowledge@Wharton

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