How To Win An Argument Without Words – 3 body-language tricks every executive should know

Leadership often involves negotiating very tough deals, or handling strong objections, or getting a reluctant team to agree to some difficult course of action. To accomplish such things, we employ all the verbal means at our disposal. We argue, we reason, we cajole, we promise, we wheedle, we make deals. A lot of verbal heavy lifting.

Nick Morgan

Full Story: http://www.forbes.com/2010/07/28/body-language-argument-leadership-careers-win.html?feed=rss_business