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Social media can open the door to better leadership

“How open do I need to be?” I saw that the adoption of social technologies was causing people in leadership positions to rethink their entire perspective on power — the source and use of it. The benefit of letting go of the need to be in control is that you have the opportunity to enter into a true relationship with your customers and employees. The biggest benefit of open leadership is looking at business through the lens of relationships, rather than that of transactions.

By Rob Birgfeld

Full Story: http://smartblogs.com/socialmedia/2010/06/07/charlene-li-on-business-through-relationships-not-transactions/

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