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Montana Career Opportunity – IT Help Desk Technician – Davidson Companies

This position is responsible for and not limited to:
Assist computer users through the firm with hardware and software questions.

Respond in a timely manner to incoming requests, via phone, in person, or email, for assistance
Work under pressure in a multi-tasking environment to support individuals that require quick response to address pressing business needs.

Ability to work well with people from different disciplines with varying degrees of technical experience
Ability to troubleshoot computer problems, formulates potential solutions and assist user in resolving the problem in a timely and professional manner,

Consistently follow and communicate to Davidson employees the technology standards and policies adopted by the firm
Demonstrate ability to prioritize projects and follow them through until completion.

Identify and suggest opportunities for continuous improvement
Work as a team member with other members of the IT Help Desk Team and Field Techs/Regional Support team as well as the other areas of the IT Department.

Establish and develop relationships with Davidson http://www.dadco.com personnel throughout the company in order to establish a positive working relationship in which to provide support services
The position requires that the employee be able to lift up to 35 pounds on a consistent basis.

May require occasional overnight travel to Davidson Company branch locations.

May require occasional evening and weekend work or flexible work schedule; early morning or early evening shift.

To apply send a resume and cover letter to Clay Gehring at [email protected]

Other positions available at Davidson: http://www.davidsoncompanies.com/dc/jobs.cfm

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