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Top 10 Best Ways To Scare Off Your Customers

CRM stands for Customer Relationship Management, and usually, when we’re talking about CRM, we’re focusing on contact management and sales automation software. At the same time, it’s essential to keep your sight set on actually managing your customer relationships. Lose touch with the customer, and you could lose that customer altogether.

By Jonathan Farrington

Full Story: http://www.crm-daily.com/story.xhtml?story_id=131006ZGSLV0

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