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Customers say new PG&E meters not always smart

October 18, 2009 /

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Designed to track electricity and gas use with precision, SmartMeters relay their data to the utility via wireless, without the need of a meter reader.

After Pacific Gas and Electric Co. installed one of the devices at her house this past spring, Shaughnessy’s monthly bills started to climb. In August, her bill hit $458. Throttling back the air conditioning didn’t help.

"I kept the AC at 85 degrees, to the point I had sweat running down my nose while I was inside my house," said Shaughnessy, 44, who teaches junior high school. "Bottom line is, my bills went through the roof."

David R. Baker, Chronicle Staff Writer

Full Story: http://www.sfgate.com/cgi-bin/article.cgi?f=/c/a/2009/10/18/BUJI1A658S.DTL&tsp=1

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