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Entrepreneurs ‘Tweet’ Their Way Through Crises
September 15, 2009 /
Twitter has turned out to be a useful tool for some small businesses coping with customer-service or public-relations crises.
By SARAH E. NEEDLEMAN
Full Story: http://online.wsj.com/article/SB125297893340910637.html#mod=WSJ_hpp_sections_smallbusiness
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