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How I got the board to give me real feedback once I became CEO.
by Stephen P. Kaufman
Full Story: http://harvardbusinessonline.hbsp.harvard.edu/hbsp/hbr/articles/article.jsp?value=BR0810&ml_subscriber=true&ml_action=get-article&ml_issueid=BR0810&articleID=R0810B&pageNumber=1
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