Eight Ways To Ruin Your Business: A Cautionary Tale
| August 25, 2008 |
The best companies are families at best, communities at a minimum. Of all the fundamentals we overlooked, this was most important. We quit doing the small things that unite people: sharing, listening, empathizing. We lost our smile, our purpose. We became like the others: hollow and mediocre. We became what we had railed against.
By Jeff Schmitt
Full Story: http://www.crm-daily.com/story.xhtml ... 210080A89VJ
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