Internet providers' usage caps irk customers
| August 22, 2008 |  View for printing |
Three months ago, Guy Distaffen switched Internet providers, lured from his cable company to his phone company by a year of free service on a two-year contract. But soon the company quietly updated its policies to say it would limit his Internet activity each month.
"We felt that were suckered," said Distaffen, who lives in the small village of Silver Springs in upstate New York.
The phone company, Frontier Communications Corp., is one of several Internet service providers that are moving to curb the growth of traffic on their networks, or at least make the subscribers who download the most pay more.
By Peter Svensson, Associated Press
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