Listening Tips for Leaders

I did a coaching workshop with a team of managers a couple weeks ago, and while discussing the importance of listening in order to build trust, I realized many of them honestly didn’t know how to listen. The idea of closing the door, putting down their crackberries, and making eye contact seemed to be new revelations to them.

Full Story: http://greatleadershipbydan.blogspot.com/2008/06/listening-tips-for-leaders.html