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Archiving E-mail Effectively

May 9, 2008View for printing

The White House's recent problems archiving e-mail could be solved by emerging technologies.

Losing e-mail can be a serious problem for both the public and private sector. Recently, the White House came under fire for failing to keep archives of its e-mail, even after the Clinton Administration instituted an archiving system due to a similar scandal. The Bush Administration set aside the existing archiving system as part of a move from Lotus Notes to Microsoft Exchange, and its current system reportedly relies on a combination of backup tapes and hand sorting. Earlier this week, according to the Washington Post, court documents revealed that the White House has not been able to find e-mails sent during a period in 2003 that encompasses the Iraq invasion.

E-mail can be hard to archive effectively because it gets sent in such vast quantities, which makes it difficult to store in a form that's easy to search and demonstrably tamper proof. Both of these requirements are particularly important for e-mail that's necessary for court cases and other legal situations. Fortunately, experts say that there are many good technologies for proper e-mail archiving and that the capabilities have only gotten better in recent years.

By Erica Naone

Full Story: http://www.technologyreview.com/Bizt ... id=1063&a=f
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Reprinted under the Fair Use doctrine of international copyright law. Full copyright retained by the original publication. In accordance with Title 17 U.S.C. Section 107, this material is distributed without profit to those who have expressed a prior interest in receiving the included information for research and educational purposes.


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