A smart boss won’t muzzle chitchat: It might actually improve morale

With the football playoffs well under way and the presidential election campaign becoming more intense, small-business owners may find some of their staffers are a little distracted and more inclined to talk than work. A smart boss will tolerate some chatter, recognizing that staffers who feel good in the workplace are likely to be more productive, rather than less.

By JOYCE M. ROSENBERG
THE ASSOCIATED PRESS

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