Companies listen online, tap into marketing opportunities
| December 17, 2007 |  View for printing |
You may never hear a word from a conversation analyst, but there's a very good chance one is paying close attention to what you're saying on blogs, in Web forums or in product reviews on sites that sell books or blenders.
Somewhere, someone is reading and analyzing your words.
By Eric Benderoff
Chicago Tribune
Full Story: http://seattletimes.nwsource.com/htm ... tion17.html
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