Outsourcing comes home
| October 21, 2007 |  View for printing |
Companies are turning to 'home agents' in the US to provide customer service. Workers like the hours – and the 15-second commute.
By Marilyn Gardner | Staff writer of The Christian Science Monitor
Full Story: http://www.csmonitor.com/2007/1022/p ... .html?s=hns
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