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Outsourcing comes home

October 21, 2007/

Companies are turning to ‘home agents’ in the US to provide customer service. Workers like the hours – and the 15-second commute.

By Marilyn Gardner | Staff writer of The Christian Science Monitor

Full Story: http://www.csmonitor.com/2007/1022/p13s01-wmgn.html?s=hns

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