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Is Your Workforce Strange Enough to Guarantee Competitive Advantage?

July 12, 2007View for printing

According to Daniel M. Cable, what characterizes successful companies these days is "a strikingly different, obsessively focused" workforce, one that -- compared to competitors' workforces -- is "downright strange."

Cable, a management professor at the Kenan-Flagler Business School at the University of North Carolina, makes his case in a new book titled, Change to Strange: Create a Great Organization by Building a Strange Workforce (Wharton School Publishing). To get the best results, Cable says, companies have to build a workforce "that is extraordinary in a way that customers care about." Below, Knowledge@Wharton excerpts a section of the book.

Full Story; http://knowledge.wharton.upenn.edu/a ... icleid=1768
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