Why It Pays to Ask Workers What They Think of Their Jobs
| June 19, 2007 |  View for printing |
Houston KFC restaurant manager Joanthan McDaniel surveys his staff of about 20 every three months. Earlier this year, workers complained about their hours -- some felt they worked too many, others too few. As a result, he now talks with them more often about scheduling.
By Erin White
From The Wall Street Journal Online
Full Story: http://www.careerjournal.com/columni ... ontent=mail
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