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Why It Pays to Ask Workers What They Think of Their Jobs
June 19, 2007 /
Houston KFC restaurant manager Joanthan McDaniel surveys his staff of about 20 every three months. Earlier this year, workers complained about their hours — some felt they worked too many, others too few. As a result, he now talks with them more often about scheduling.
By Erin White
From The Wall Street Journal Online
Full Story: http://www.careerjournal.com/columnists/theorypractice/20070619-theorypractice.html?cjcontent=mail
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