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Becoming customer-centric isn’t just about customer satisfaction
March 7, 2007 /
There’s a trend in business today for companies to become more customer-centric. Your company’s objectives should highlight the quality of your product and the support of your customers.
Full Story: http://sfgate.com/cgi-bin/article.cgi?file=/chronicle/archive/2007/03/07/BUGCHOGBO21.DTL&type=business
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