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Turn on charm to lure tourists. Americans could help travel industry by being friendlier

March 1, 2007 /

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America, with its $645 billion hospitality industry, is increasingly seen as downright inhospitable by foreign travelers — a trend that is worrying U.S. tourism officials and prompting them to come up with a charm offensive to lure international travelers.

David Armstrong, Chronicle Staff Writer

Full Story: http://sfgate.com/cgi-bin/article.cgi?file=/chronicle/archive/2007/03/01/BUG1MOD0U01.DTL

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