More than Job Demands or Personality, Lack of Organizational Respect Fuels Employee Burnout

When Lakshmi Ramarajan worked for a non-profit organization several years ago, she noticed a high turnover rate among the employees. It wasn’t because of the work itself, but because of the organization’s management. "Employees were passionate about their jobs, but felt disrespected by their managers," says Ramarajan. "The employees were belittled and patronized, and often publicly chastised for challenging the status-quo." Complaints about the negative work environment "were met with inertia or rejected out of hand. Eventually a lot of employees left."

Published in Knowledge@Wharton

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