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These rules will help companies offer quality customer service

September 13, 2006 /

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Think about the last time you had a negative buying experience. Did a Web site fail to respond to your e-mail? Were you left on hold for an inordinate amount of time when you called a mail-order company. Negative buying experiences are almost always linked to shoddy service. But customer service hasn’t gone the way of the dodo. Providing it isn’t that difficult if you and your employees enact these 10 basic rules:

Full Story: http://sfgate.com/cgi-bin/article.cgi?file=/chronicle/archive/2006/09/13/BUGI0L48S81.DTL

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Great Falls trade area. Competitive for food, ag, bioprocessing, energy, and support. Closest U.S. metro area to Calgary. Untame Your Entrepreneurial Spirit!

Bozeman is a rapidly growing city with a high quality of life in part due to the easy access to the outdoors, burgeoning tech industry, and cultural experiences it offers.

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