Government IT and Business Alignment. Only 44 percent of those surveyed feel that IS services meet business expectations — an "F" Grade

More than 290 government agencies responded to Gartner’s most recent annual survey of CIOs, said Mark McDonald, group vice president and head of research for Gartner Executive Programs. "In the last two years," said McDonald "government’s priorities and expectations are beginning to change." Now government is focused on improving business processes, and injecting more information and intelligence into services. Government priorities, he said, are now quite similar to the priorities and challenges in the private sector.

"Public sector CIOs believe they have made progress in their standing in the organization," said McDonald. IS is taken seriously, and the business relationship is positive. However, only 44 percent of those surveyed feel that IS services meet business expectations — an "F" grade.

The foundation for building strong relationships, said McDonald, starts with boring and simple stuff. "Do what you say you are going to do, bring it in on cost, or raise your hand early."

If you stand outside the system, said McDonald, you can see lots of activity. Now, the public sector CIO needs to transform that activity into real results, completed projects.

Wayne Hanson

Full Story: http://www.public-cio.com/newsStory.php?id=2006.02.18-98496