News

Call Centers Tap People Who Want to Work at Home

For many years, demand for at-home employment far outstripped supply, giving rise to a perennial crop of work-at-home scams, from pyramid schemes to phony job referrals.

Now, working at home is taking a leap forward — in the customer-service arena. Instead of sending call-center work to India or the Philippines, a growing number of consumer-products and -services companies, from Office Depot and J. Crew to Wyndham Hotels and Sears Holdings, are outsourcing work to people in their homes here.

By Sue Shellenbarger

From The Wall Street Journal Online

Full Story: http://www.careerjournal.com/columnists/workfamily/20060113-workfamily.html?cjcontent=mail

Posted in:

Sorry, we couldn't find any posts. Please try a different search.

Leave a Comment

You must be logged in to post a comment.