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Employers urged to let workers in on bad business news

With news of plant closings and layoffs appearing almost daily in the news media, this isn’t the happiest of holiday seasons for many companies — even if they’re not suffering job cuts or otherwise struggling, their customers or vendors might be. And so company owners need to be sensitive to employees’ feelings during what may be a more uncertain than cheerful holiday.

Human resources consultants say it’s critical for owners to be upfront with employees anytime there are problems in the business, whether it’s during the holidays or any other time of the year.

Fran Galante, executive director of Managed Care Concepts, a Boca Raton, Fla.-based employee assistance program provider, said dealing with an unhappy holiday season falls into the category of change management.

That means helping your employees cope with the pain or uncertainty of difficult times, and it also means keeping the lines of communication open, meeting with staffers and answering their questions.

By JOYCE M. ROSENBERG
THE ASSOCIATED PRESS

Full Story: http://seattlepi.nwsource.com/business/252538_smallbiz19.html

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