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Constructive criticism a vital skill in developing and keeping talent

April Miller was at her fifth onsite interview since her layoff. Midway into the questioning, the manager lobbed this question at Miller: “How do you handle it when your manager gives you constructive criticism?”

Constructive what?

“Right away I kind of laughed,” Miller, 39, recalled. “I never received any constructive criticism from a manager.”

The electrical engineer has had lots of managers – some she would see every six months, others who mastered criticism that was actually destructive.

But an actual manager who would sugarcoat zingers with polite and helpful tips? Not so much.

By Joy Davia
Rochester (N.Y.) Democrat and Chronicle

Full Story: http://www.sltrib.com/business/ci_3190310

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