Refine recruiting to find good employees

Evaluate candidates thoroughly, develop script for interview

The most common request that I receive from entrepreneurs is for help with recruiting needed employees.

Assistance in locating individuals, qualifying their skills, checking references, presenting offers and negotiating salaries and benefit packages are all steps in the recruiting process.

Few, if any, of us receive formal training in how best to find and retain key employees. Unfortunately, we are left to invent processes and techniques that are sometimes flawed and incomplete. Even the most experienced recruiters may have a success rate that looks like a major league batting average.

The challenge with recruiting starts with a lack of organization on the part of the entrepreneurial enterprise. With no defined process, the art of finding the right person becomes random, with some managers doing a better job than others in finding people.

To see an improvement, try formalizing recruiting around a few key principles and processes. Recruiting principles to follow:

By Gary Williams
Brigham Young University

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